June 16th, 2010 | In sales and distribution | No comments
Author: Waltraud Lederer
Power-Heat-Set knows the answer of this question: The most important asset is a high qualified, friendly and customer-orientated staff. A German expression translates as: “A satisfied customer is a good customer”. Therefore, Power-Heat-Set not only recognizes the specialized knowledge of their employees but also of their customer service skills. We are happy that our staff understands our company philosophy: “For our customer, only the best!” They give every effort with the attitude of satisfying our customer’s needs.
We are very proud that our customers perceive and appreciate our attention to their needs. One of our valued customers, Al Abdullatif of Saudi Arabia – Mr. Sohail , sent a big compliment via email to our Exportmanager Beate Jaschik regarding her excellent customer service skills. Beate was very happy to be recognized and said. “Personal appreciation from my customer is the biggest compliment I could receive.”
We share Beate’s happiness and we are proud of our entire staff.
June 15th, 2010 | In sales and distribution | No comments
Author: Waltraud Lederer
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The Bavarian company Power-Heat-Set based in Toeging exports its heat setting machines all over the world. Carpet manufacturers from all corners of the world heat their yarn before manufacturing their carpets using the machines which are “Made in Bavaria”. If you have a carpet at home it is very likely that the yarn was heatset by these innovative machines.
However it is not only the Power-Heat-Set machines which travel worldwide but also Power-Heat-Set´s customers. For them there is a top modern technical support team available in Toeging including a machine for trial runs.
Power-Heat-Set offers its customers the possibity to convince themselves of the quality of the machines by operating trial runs. The customer service is made complete with our popular customer training offered by our qualified technical staff. It is nearly a daily occurrence that we have international visitors at our company and in the last 12 months we have had customers visiting us from 15 nations.
- Egypt
- Belgium
- Brazil
- China
- France
- India
- Iran
- Italy
- Russia
- Saudi Arabia
- Slovenia
- Turkey
- Uzbekistan
- USA
- United Arab Emirates
In June Power-Heat-Set is exhibiting at the ITMA Asia in Shanghai. From experience numerous test runs are arranged at trade fairs and the company is already looking forward to the new challenges.
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Why I like working for Power-Heat-Set. Waltraud Lederer, Controlling:
We not only have customers worldwide but we also have a daughter company in the USA. I really enjoy my international position which enables me from time to time to work directly on the spot with my colleagues in the USA. |
