First, I would like to introduce myself shortly. My name is Marcus Fink and I’m working for Power-heat-set sales, since one and a half year. During this time I learned a lot about Power-heat-set, the company itself, heatsetting, carpets and about our customers, which are settled all over the world.  

Now I had the opportunity to make my first independent business trip to Gaziantep, Turkey, to visit our customers! 10 o’clock in the morning on Monday, the 26^th of Mai in 2008, I departed from Munich airport. After a short flight I arrived in Istanbul, Turkey, where I had to wait for my connecting flight to Gaziantep some hours. In Gaziantep I arrived at the hotel Tugcan at about 9 o’clock in the evening. On Tuesday the 27^th Hakan Gürdal our agent from Tekstil Servis and I started with our visits to our customers in Gaziantep.

During the next four days, we met more than 20 customers in order to discuss the business situation in Turkey (steady increasing energy costs, leasing taxes and other things), to talk about heatsetting projects and last but not least we also discussed our operating equipment of our customers. Nowadays, it is very important to take care about a good and amicable contact to the customers. My visit now and my future visits have mainly the aim to offer better service and support to our customers and friends in Gaziantep. 

I’m very pleased that I had the opportunity the get to know the country, the culture and to meet our customers personally, and I want to thank Mr. Peter Resch for believing in my skills and giving me this opportunity. Thanks also to Mr. Hakan Gürdal from Tekstil Servis for the support, hospitableness und the amicable accommodation in his native country.